Start transforming your customer service department.
Don't worry; you won't be alone. We assist you every step of the way during your implementation.
| Choose Your Plan | Personal$90 | Profesional$250 | Empresarial$450 | CorporativoLet's Talk |
|---|
| Number of Users | 2 | 5 | 10 | +10 |
| Email Support | ||||
| WhatsApp Support | ||||
| SLA | 8x5 | 8x5 | 8x5 | 24x7 |
| Conversations/Contacts | Ilimitado | Ilimitado | Ilimitado | Ilimitado |
| Service Channels | ||||
| Unlimited Messages | ||||
| Webchat | ||||
| Facebook Messenger | ||||
| WhatsApp API | ||||
| Facebook Leads | ||||
| VOIP Calls | Costo adicional | Costo adicional | ||
| Web Form | ||||
| SMS | ||||
| Telegram | ||||
| Sales Records |
| Unlimited Conversations | ||||
| Bot Training | ||||
| Question Forms | ||||
| Message Automations | ||||
| Conversation Creation |
| Unlimited Opportunities | ||||
| Unlimited Clients | ||||
| Unlimited Tasks | ||||
| Calendar | ||||
| Activities |
| Dialogflow Integration | ||||
| Facebook Post Integration | ||||
| Facebook Ads Integration | ||||
| Zendesk Integration | ||||
| Mailchimp Integration | ||||
| Webhook Integration | ||||
| Zoho CRM Integration | ||||
| Mercado Libre Integration | ||||
| Email Integration |
| Message Reports | ||||
| Opportunity Reports | ||||
| Agent Reports | ||||
| Detailed Agent Reports |
| * WhatsApp Number Homologation | ||||
| Template Creation | ||||
| Mass Reminder Sending | ||||
| Satisfaction Surveys | ||||
| WhatsApp Message Campaign |
| VOIP Calls | ||||
| Anex Creation | ||||
| Trunk Creation | ||||
| Extension Creation | ||||
| Queue Creation | ||||
| Inbound and Outbound Routing | ||||
| Record Viewing |
| Shared Inbox Creation | ||||
| User Assignment to Email | ||||
| Ticket Creation | ||||
| Report Viewing |
| Android App Access | ||||
| iOS App Access | ||||
| 15% Annual Payment Discount |
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FAQ
Frequently Asked Questions
Get answers to all your questions before implementing VoIP technology to assist you with your customer service channels.
1. Is there any long-term contract for the plans?
No, Plazbot is a Software as a Service (SaaS) platform. You only pay for the months you use the service, and you can cancel at any time.
2. Is there a cost for VoIP implementation and configuration?
Yes, there is a one-time initial setup cost of $90 USD to set up extensions, the phone system, and phone numbering.
3. Why do WhatsApp conversations have a cost?
Meta's business model charges for incoming and outgoing conversations for communication through its services. We add an additional fee of $0.004 USD to each conversation due to the transactional nature of our services.
4. Can I upgrade or downgrade from one plan to another?
Yes, you can easily upgrade or downgrade your plan according to the needs of your agents and business. There is no penalty for making these changes.
