With Plazbot you can improve and automate communication with your clients with WhatsApp strategies, virtual assistants with AI and marketing and remarketing campaigns. Start getting to know your clients!
We are fully connected to Facebook and WhatsApp for all our tool integrations.
Our artificial intelligence is built on the foundation of Google's Dialogflow conversational tool.
With our tool, you can send personalized WhatsApp Marketing campaigns to your customers, filtering contact information by segments, tags, audiences, etc.
With each WhatsApp Marketing campaign, you can find out who read your messages and gather other useful information.
For each campaign, you can configure chatbots to handle customer inquiries and gather information on your behalf.
Our chatbot creation module is very easy to use and will help you automate conversations with your customers, supporting your agents in customer service.
Time is money, and your customers know it. Help them get information immediately.
Let the chatbots work for you, capturing potential customer information, and let your sales team close the deal.
Start getting more organized by centralizing all your customer service channels and communication points with your customers. Have a clearer view of everything happening with the contacts coming to your company on a single service screen.
Get to know your customers, assign your agents, and provide them with the best information.
Analyze what your agents are doing at all times and how long they take in customer service.
Don't limit your customer service to conversational channels alone; provide a direct experience with our cloud-based telephony system, easy to configure.
Forget physical phones; with our technology, make and receive calls from the same platform.
All your agents' calls are recorded so you can control, manage, and improve customer service.
With Plazbot, you can create customer service teams via email to address inquiries and resolve support tickets.
Create support tickets for your customers and track cases.
Assign emails to your customer service agents and resolve cases in the best possible way.
The contacts coming to your company can easily be transformed into customers by managing them with our CRM. Let your process not be limited to customer service but also to closing sales.
Plazbot will not only help you provide better information to your customers but also close more sales with our CRM module..
Manage what your salespeople are doing at all times, their appointments, calls, sent emails, etc.
With Plazbot, we can transform any sales, marketing, and technology team to streamline both external and internal customer service processes.
Your agents will be able to manage all users who arrive at your platform through various customer service channels like WhatsApp, Messenger, Instagram, voip, etc.
With Plazbot, you can help your clients achieve more sales with our WhatsApp Marketing campaigns, creating chatbots for giveaways, sending information, etc.
Your company's sales representatives and advisors will have all customer information in a centralized CRM system and can manage opportunities in an organized manner.
Provide custom chatbots to your clients, virtual assistant configuration, connectivity with external services, and APIs.
Our platform is designed to be very user-friendly and easy to implement. It's as simple as:
Sign up for our platform and create your user account.
Set up the customer service channels you will use for your customers.
Measure the results of your transformation and customer service.
Build your virtual assistants in a very simple way.
We have the support of clients who have already benefited from our solution and have truly transformed their customer service and sales departments.
Good afternoon, Plazbot, more than just a quick response chat, has been a tool for us that has allowed us to grow, project, improve efficiency, and optimize processes all in one, in terms of time and cost-effectiveness. This has enabled us to grow and evolve exponentially over time, in terms of sales, revenue, and meeting people's needs at a national level, with monthly increases of up to 35% and 40% in terms of customer service and income, from the very beginning to the present.
They helped us immensely from the beginning to adapt our WhatsApp Marketing strategy. The service and attention are excellent.
Thanks for the attention to suggestions and the efficient technical support management. I have recommended them to several business partners to use their tool.
I have been able to integrate my product dedicated to medical appointment reminders with Plazbot services, all thanks to their professionalism, attention, and support. They are a trusted technological ally that allows me to continue growing in services, products, and customers.
We help you transform your customer service and sales department.